The modern digital shopper is really impatient. They look at products, check prices when they have lunch, and buy things late at night while watching Netflix. These customers know what they want. They can also be easily distracted. They are…
Modern cab companies have to compete with companies that offer the same service. If someone calls a cab company and nobody answers the phone they will probably call another company. Here are some reasons why modern cab companies need to…
Globe Call is really good at making sure your customers do not hang up the phone because they are frustrated. When your customers call you, Globe Call makes sure they get to talk to someone who can help them with…
Outsourcing inbound calls is a way to help your business grow. It does this without you having to hire staff. When you outsource calls you do not have to worry about finding more space for new employees. You also do…
It sometimes starts with these little, frustrating moments. Like a sales manager seeing conversion rates drop even as more leads come in, or an operations person noticing complaints go up, and the team feels like they are working as hard…
Mobile apps have changed the way people book services. Now people can schedule a pickup or confirm a reservation with a mobile app in just a few seconds. Even with all the technology around us, one thing is still the…
Automation has been marketed to taxi companies as an inevitability. From AI voice systems to app-only booking models, the promise has been consistent: fewer staff, lower costs, faster bookings, and complete control through software. For taxi owners running 24/7 operations…
People who use taxis do not usually stop calling a taxi company because of one mistake. It is the things that happen over and over that make them go away. Things like phones that do not get answered, conversations that…
Before you think about branding, marketing, driver recruitment, or fuel costs, do this one calculation. Take your average fare. Multiply it by five. Now multiply that figure by 30 days. What you’ve just calculated is the minimum amount of money…
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