Inbound Call Center Services Outsourcing in USA

Our inbound call center services are ready to serve your business. Our services cover all industries. Contact us now.

We offer call center services to all the industries from Healthcare to Retail, from eCommerce to taxi services.

Globe Call Centre is the partner you need to deliver better results for your business. Our services allow you to build all the necessary touchpoints with your customers and deliver on your brand promises. Inbound call center services designed to be an extension of your business by providing best customer service. It helps free up valuable time for your team and we offer comprehensive outbound services too.

Globe Call Centre, helps to extend your customer service hours and capacity in overflow situations. With befitting inbound call center services. As we can operate your entire customer services for your business by our expert agents with excellent quality services.

Any Question?

    Phone Answering Services

    Never miss a call from a customer with our live phone answering services. It include personalized greetings, message taking, call transfers and appointment bookings etc. Let our call center agents take care of your live business call screening. There is certain calls you always want to attend, there is certain calls that you don’t want to bothered with. Our call center agents take only the calls you want. For the rest, we’ll take messages.

    Live Chat Outsourcing

    Live chat outsourcing is the fastest and easiest way to answer customer questions. If you want to hire live chat agent to serve your customers, we can help you out. Outsourcing your live chat with our call center services help increases your sales and leads to higher customer satisfaction.

    IVR Services

    IVR services allow you to manage your voice messages and call recordings from an intuitive online interface. Globe call centre, is a cloud-hosted IVR provider for your business and managed your call queues by our call agents. All these aspects, in turn, reduce operational costs.

    Customer Support Call Center

    We provide 24/7 customer support call center services and we take care of your customer and keep them satisfied. We help out your customers issues and leave them with a feeling of being well-treat like a VIP. Our priority is to solve customers problems successfully by our agents on every call.

    Help Desk Call Center

    Outsource your help desk call center services to us. We provide your customers with our round-the-clock service and dedicated customer care by our call center agents.

    Help Desk Call Center

    Order Processing Services

     Globe Call Centre has 24/7 round the clock coverage for all your order processing service needs. We have skill agents in taking any online orders, tracking data on orders, and capturing customer information. We can manage 100% of your order-taking service with 24 hours a day service coverage.  

    Emergency Call Center

    We understand, that business continuity is essential and in any emergency, we provide 24-hour, emergency call center services to your business. From emergency dispatch services to emergency response hotlines. Globe Call Centre has the experience you need to keep you connected 24/7. We’ll are here to answer your calls.

    Claims Processing Services

    Outsource claims processing services from us that allow you to reduce additional costs and increase your business revenue. We provide claims data processing services to clients worldwide. Any claim like medical or healthcare, it is solve quickly and accurately.

    Direct Response Call Center

    At Globe Call Centre’s direct response call center team has proven successful at front-end conversions. By up-selling, and cross-selling, to provide back-end results. Our call center agents know how to work with inbound inquiries and sales for your product. Our inbound call center services will increase sales opportunities too. In training, we emphasize good selling practices and techniques as well. We are ready to take the calls at any hour, any day, or time.

    Email Response Service

    Our email response service agents provide 24 hours real-time support by returning customers’ emails in minutes.  We offer a personalized reply and the reassurance that we are monitoring inbound requests all day by our agents.

    Event Registration Services

    We provide event registration services for your conferences, trade shows, and seminars handled by our professional agents. Your participants is greet with first-class customer service by our call center agents.

    call centre

    How Do I Get Started?

    Request a quote to learn more about how we can work together.

    Client Testimonials

    Globe call center service package is excellent, impressive, and very professional. They have superb team members, and we highly recommend their services to any corporate organization.
    Denis John
    We are pleased to have your service for customer support and would like to appreciate your excellent work and the endless service hours that you have dedicated to our company.
    Sharon D'Souza
    Globe Call Center will have a positive effect on any company's turnover and look forward to continuing to work with them also in the future.
    Neil Robert

    Our clients

    Driving technology for leading brands

    FAQ

    Most frequent questions and answers

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